yb8 Privacy Policy

This Privacy Policy ("Policy") describes how yb8 ("yb8", "we", "us", "our") collects, processes, stores, shares, and protects the personal information of users ("Player", "User", "you") who access or use the yb8 platform at yb8.onl and all associated services (collectively, the "Services").

yb8 is committed to handling your personal data responsibly and in compliance with applicable data protection principles. We collect only the information we genuinely need to deliver a safe, reliable, and personalised gaming experience. We do not sell your personal data to third parties for marketing purposes under any circumstances.

By registering an account and using the yb8 platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform. We may update this Policy periodically; changes will be posted on this page with a revised effective date, and continued use of the platform constitutes acceptance of any updates.

1.1 Information You Provide Directly

When you register an account, make a deposit, contact our support team, or otherwise interact with the yb8 platform, you may provide us with the following categories of personal information:

• Identity data: Full name, date of birth, gender, and national identity card (NID) number or passport number.
• Contact data: Mobile phone number and email address.
• Financial data: bKash, Nagad, Rocket, or Upay account numbers used for deposits and withdrawals. We do not store full payment credentials on our own servers — payment processing is handled by authorised third-party processors.
• Verification data: Copies of government-issued photo identification, selfie images, or other documents submitted as part of Know Your Customer (KYC) verification.
• Communications data: Records of messages sent to yb8 support, including live chat transcripts, emails, and feedback submissions.

1.2 Information Collected Automatically

When you access the yb8 platform, certain data is collected automatically through your browser or device:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage data: Pages viewed, games played, bets placed, session duration, click-path data, and feature interactions within the platform.
• Log data: Server logs that record each request made to yb8 servers, including timestamps, URLs accessed, and error responses.
• Cookie and tracking data: Session cookies, preference cookies, and analytics identifiers. See Section 7 (Cookies) for full details.

1.3 Information From Third Parties

yb8 may receive personal data about you from third parties in limited circumstances, including:

• Payment service providers (bKash, Nagad, Rocket, Upay) confirming the status of deposit and withdrawal transactions.
• Identity verification partners used to cross-check KYC documentation against authoritative databases.
• Fraud prevention and anti-money laundering screening services.
• Game providers (such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Spribe) who may share session-level data tied to your platform account.

2.1 To Deliver and Operate the Services

The primary purpose for which yb8 processes your personal data is to provide you with a functional, personalised, and secure gaming experience. This includes creating and managing your account, processing deposits and withdrawals, delivering game content, recording betting history, and providing customer support.

2.2 Identity Verification and Fraud Prevention

yb8 is required to verify the identity of all players to prevent fraud, underage gambling, and money laundering. Your identity data and KYC documents are used to confirm your age (21+), verify your payment method ownership, and screen your account against sanctions and watchlists in accordance with applicable compliance obligations.

2.3 Responsible Gaming Compliance

yb8 uses account activity data — including deposit patterns, session frequency, and betting behaviour — to identify signs of problem gambling and to apply responsible gaming interventions such as deposit limits, cooling-off periods, or self-exclusion. This processing is carried out in the legitimate interest of player welfare.

2.4 Platform Improvement and Analytics

Aggregated and anonymised usage data is analysed to understand how players interact with the platform, which games are most popular, and where technical issues occur. This data is used to improve platform performance, game selection, and the overall user experience. This analysis does not involve identifying you as an individual.

2.5 Communications and Promotions

With your consent, yb8 may send you promotional messages about new games, bonuses, and seasonal offers relevant to Bangladesh, such as Eid or Pohela Boishakh special promotions. You may withdraw your consent and opt out of marketing communications at any time by contacting us at [email protected]. Opting out of marketing does not affect the delivery of transactional or account-related communications.

2.6 Legal and Regulatory Obligations

yb8 may process and retain your personal data to comply with applicable legal obligations, including anti-money laundering (AML) requirements, tax record-keeping, and responding to lawful requests from competent authorities.

yb8 retains personal data only for as long as is necessary to fulfil the purposes outlined in this Policy or to comply with applicable legal retention requirements. The following general retention periods apply:

Where you request deletion of your account and personal data, yb8 will erase data that is no longer required by law, within a reasonable timeframe following receipt of your verified request.

4.1 Payment Service Providers

To process your deposits and withdrawals, yb8 shares the minimum necessary payment information with authorised payment partners including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and are independently regulated. yb8 does not store your full mobile banking credentials.

4.2 Game and Technology Providers

The yb8 platform integrates games and live casino services from third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. These providers may receive a session token or anonymised identifier to load game content. They do not receive your full name, payment data, or contact details unless explicitly required for a specific service.

4.3 Identity Verification and Compliance Services

yb8 works with identity verification and AML screening partners to conduct KYC checks. These partners receive only the data necessary to complete the verification or screening process and are contractually prohibited from using your data for any other purpose.

4.4 Legal Disclosures

yb8 may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or regulatory directive. yb8 will notify you of such disclosures where permitted by law.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial portion of yb8's assets, personal data held by yb8 may be transferred to the acquiring entity. You will be notified of any such transfer and any change to this Privacy Policy that results from it.

5.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you logged in between sessions, and allow us to measure how the platform is used. yb8 uses cookies and similar technologies (such as local storage) on the yb8.onl platform.

5.2 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in securely. They cannot be disabled without preventing core functionality.
• Preference cookies: Store your language, display, and notification settings so you do not have to reconfigure them on each visit.
• Analytics cookies: Used to gather anonymised data on how players navigate the platform, which games are played, and where errors occur. This data is used exclusively by yb8 for internal improvement purposes.
• Security cookies: Help detect and prevent fraudulent activity, including login attempts from unrecognised devices or IP addresses.

5.3 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using core platform features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

6.1 Technical Safeguards

yb8 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting staff access to personal data on a strict need-to-know basis, and regular security assessments of our platform infrastructure.

6.2 Your Role in Security

While yb8 takes every reasonable precaution to protect your data, the security of your account also depends on you. You are responsible for keeping your password confidential and for ensuring that no unauthorised person has access to your yb8 account. If you suspect that your account has been compromised, contact us immediately at [email protected].

6.3 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, yb8 will take immediate steps to contain the breach, assess its scope, and notify affected players as soon as practicable. We will also notify the relevant competent authorities where required by applicable law.

As a yb8 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with your full name and registered mobile number so we can verify your identity before processing your request.

• Right of access: You may request a copy of the personal data yb8 holds about you, along with information about how it is processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention requirements.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain circumstances, such as where you contest its accuracy.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though yb8 may override this objection where compelling grounds exist.
• Right to data portability: Where technically feasible, you may request a copy of the personal data you have provided to yb8 in a structured, machine-readable format.
• Right to withdraw consent: Where yb8 processes your data based on consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

yb8 will respond to all verified privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.

The yb8 platform is strictly for adults aged 21 years and above. yb8 does not knowingly collect or process personal data from persons under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the yb8 platform, please contact us immediately at [email protected] so we can investigate and take appropriate action. Parents and guardians are encouraged to use parental control tools available on their devices and networks to restrict access to gambling platforms.

yb8 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via their registered email address or mobile number.

We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of the yb8 platform following any update constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way yb8 handles your personal data, please reach out to our support team. We take all privacy enquiries seriously and will respond promptly.

Support email (plain text — not a clickable link): [email protected]

Our support team is available 24 hours a day, 7 days a week. For privacy-specific requests, please include "Privacy Request" in your message subject so we can direct your enquiry to the appropriate team member. All communications are handled in accordance with Bangladesh Standard Time (BST, UTC+6).